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The Future of Repair

The Future of Repair

By Tim Rohde

The “disposable society” is taking a well-deserved beating from more and more people these days. The scourge of our environment, our pocketbooks and our souls may be headed, itself, for the dustbin of history. The forces pushing back against the disposable society come from some familiar and some surprising origins. The ecological imperative has finally hit the mainstream. The “maker” and diy (do-it-yourself) movements are fostering a new enthusiasm for individuals to work with their hands. And several sites on the Internet have made it easier to find qualified repair professionals. All of this is converging with what appears to be a long-term need for average Americans to tighten their belts. While there are plenty of companies that have yet to catch on, repair is back and it’s here to stay.

Of all the long-term trends favoring repair over disposal, none is more compelling than the fate of the planet. Every year in the U.S., alone, over 200 million tons of trash go into landfills. Over 63 million computers are disposed of. Over 148 million functioning (or repairable) cell phones are dumped. Cameron Church of Conergy Deutschland GmbH once told me, “Remember, REDUCE, REUSE and RECYCLE are listed in order.” Repairing things indirectly reduces the need for new items and directly supports reuse. While the U.S. is doing an increasingly good job of recycling, the opportunities for keeping repairable items in service is only now being explored in earnest by the mainstream.

This mainstream is divided into two camps: those who are more likely to hire a repair professional and those who are more likely to do it themselves. The world of professional repair has been enjoying significant expansion and enrichment due to new Web resources that promote and critique various services. Resources like Angie’s List, Service Magic and Yelp have brought much needed light to the world of repair services. These sites provide the ability for consumers to publish feedback about their service experiences. While this may seem harsh at first, it rewards quality and excellence by weeding out service people who undermine the public’s trust, thus clearing the field for better service providers. This increases the likelihood that a consumer will get something effectively fixed and ready to continue providing value.

This type of improvement is a predictable outcome of the information efficiencies we’ve come to expect from the Internet. We can file this under business-growth-through-efficiency, but there is another kind of emergent growth happening that is both more surprising and more inspiring:  the do-it-yourselfer is back and has been transformed into part cultural icon, part helpful info source, part performer….

The leaders in mainstreaming do-it-yourself repair are found in the diy (do it yourself) movement. One of their favorite haunts is the FIX section of diy.com.  diy.com averages more that 150,000 unique visitors per month and is only one of many sites in the diy universe. Combine this with the 105,000 YouTube videos about repair and the 3,600,000 pages returned in a Google search of the term “diy repair” and you’ve got a whole lot of action around individuals repairing things. These resources run the gamut from highly informative and very ernest help to hilarious, don’t-try-this-at-home events. The common thread among these performances and articles is that something interesting comes from something broken or unused.

An even greater commitment to reuse (often through repurposing material) is found in the “maker movement.” Celeste Headlee’s succinct description of the maker movement says it best: “On a basic level, the movement is about reusing and repairing objects, rather than discarding them to buy more. On a deeper level, it’s also a philosophical idea about what ownership really is.” She goes on to paint the picture of this philosophy of ownership, namely – IF YOU CAN’T REPAIR SOMETHING, YOU DON’T REALLY OWN IT. The maker movement has a bill of rights which has caught the eye of several large industry players. It has a vibrant, interesting niche press lead by Make Magazine. It has Maker Faires that have now spread to every populated continent. They are celebrations of human ingenuity that honor some of the wildest artistic and engineering achievements executed with materials and objects that were discarded by the disposal-happy culture at large. These events are part science fair, part geekfest, part Burning Man… Note to world: this is not a fad.

Regardless of how much staying power and sustainability is built into the diy and maker movements, their impact on the future would likely be small, if not for the current economic decline. The ranks of committed diyers and makers has certainly swelled but, more importantly, the ranks of those who otherwise wouldn’t repair things has grown with the economic downturn. These new do-it-yourselfers search the Internet for answers and run into more than the Home Depot website. They find this new, vibrant culture that celebrates fixing things and making things. That convergence alone has the potential to reinvigorate the latent strains of self reliance and creativity that so strongly characterize the American past and deliver a new class of hands-on creators to the future.

Tim Rohde is Co-founder/Publisher & COO of the-future.com.

The Future of Fashion – Part 1

April 15, 2013 CULTURE|shock No Comments
The Future of Fashion – Part 1

The Consumption Crisis

By Deborah J. C. Brosdahl

Sustainability requires a long-term outlook that encourages responsible consumption. Fashion, it seems, is fundamentally at odds with this goal. Perhaps apparel can be made sustainably, but fashion? Fashion is more than a product; fashion is a mode of thought. It affects everything from design to purchasing to obsolescence, and is usually distinguished by a fast-paced and ever-replenishing chain of supply and demand. The inevitable consequence of quick and constant change is ravenous resource consumption and a vast accumulation of waste. Better production methods can slow resource use and recycling can reduce waste, but buying (and therefore making) fewer products will address both problems.

Stemming consumption in America will be hard. The United States represents only five percent of the world’s population, while its consumers use up approximately 25 percent of the world’s natural resources. Our motivations for buying (sometimes more than we can afford or need) are complex and deeply rooted in our culture. Whether it’s ordering a supersized McDonald’s fries or purchasing yet another pair of Manolo Blahniks to add to the 100 pairs of shoes already in a closet bursting at the seams, clearly, sheer quantity is seductive. In addition, a basic human need is looking as though you belong to a place, a culture, a moment in time. It seems that Americans not only need to belong, we need to be better. We demonstrate our superiority through conspicuous consumption, and fashion lets us wear our aspirations on our sleeves.

Apparel long since ceased to simply protect us from the elements, and as soon as it did, it took on connotations of fashion. Probably since the last Ice Age, anything worn has communicated the wearer’s sense of self and position in society. This is true whether the clothes in question are full-on Goth, a Diane von Furstenberg wrap dress and kitten heels, or a blue suit, white shirt and red tie. Specifically “fashionable” clothes (i.e., clothing promoted by the fashion industry) can enhance the consumer’s status by communicating a person’s ability to purchase products without regard to price (higher prices for new products are not necessarily related to higher quality), and a person’s knowledge of what is “in.” For many fashion leaders, fashion is addictive because it advertises how “with it” someone is with the newest and most cutting-edge ensembles.

Shopping MallAmericans buy and buy and buy clothes. As a comparison between American and European spending habits demonstrates, our appetite for fashion is not simply an inevitable consequence of affluence and available choice. Let’s look at Americans first. The most recent Bureau of Labor figures on consumer spending habits show that the average American family of three has approximately $44,400 (after taxes) to spend on everything it needs to sustain living. Of this, it spends approximately 11 percent on apparel and apparel services (laundry, dry cleaning, etc.). This works out to approximately $4,884 or $1,628 per person in a family per year—an increase over apparel spending for the several previous years. Now, let’s look at the Europeans. On average, Europeans (of the 12 EU countries tallied) spend only seven percent of their disposable income on apparel and apparel services (according to www.eustatistics.gov.uk). Not only do Europeans spend less of their income on clothing, they: 1) don’t focus on price as the first feature they look for when buying, 2) are willing to pay more for their clothing because they fully expect their clothes to be worn longer than do Americans, and 3) demand high-quality products. Could Americans become more like Europeans in our apparel-buying habits?  Should we?

Given the statistics related to ravenous apparel consumption and its attendant waste, I’m going to answer the second question with a “yes.” For the sake of the environment (as well as their individual credit ratings!), Americans should buy fewer clothes. (They should buy less stuff, period, but that is beyond the scope of this article.) The answer to the first question is more elusive. I believe we can become more like Europeans in our buying habits, but realizing that possibility is complicated.

In the old adage “quality vs. quantity,” quality is contrasted with quantity as if it’s only possible to have one of these characteristics. Yet quality-loving Europeans do indeed buy less per year, and they still end up with closets full of clothing.  This is possible because their higher quality-based purchases last longer than clothing designed solely with low price in mind.

However, the word “quality” invites interpretation. Indeed, noted quality assurance author, educator and researcher, Dr. Sara Kadolph of Iowa State University has concluded that when a person describes a product as “quality,” she could be ascribing to it any number of positive attributes, among them: performance, features, reliability, conformance between design and function, durability, serviceability, aesthetics and other perceived quality issues, such as those related to brand name. Given the abundance of types of quality, do Americans value the right kind of quality, the kind of quality that would persuade them to be happy with less?

Before we can evaluate that question, we should first be explicit about what the right kind of quality would be. With an eye to reducing resource use and landfill, I propose that reliability (both in wear and care) and durability are necessary for a piece of apparel to escape being replaced after a season. In other words, the knit pullover can’t sag and pill, the white shirt can’t turn dingy grey and the coat placket can’t have buttons hanging by a mere thread. Of course, sustainable fashion (not just apparel) is our challenge; I would be cheating if I didn’t acknowledge that the piece has to stay genuinely fashionable, or at least attractive and wearable, for several seasons. I don’t see this as an impossibility. While fashions come and go, surely we all have a few items that we have kept for years. The goal would be to keep most of our items for many years and only acquire very few new pieces a year.

So, do Americans appreciate this kind of quality? There’s some evidence that they do. Relatively recently, my research revealed that even teenagers respect quality. After conducting several studies related to apparel shopping behavior in 12- to 18-year-olds, it came to light that the kids interviewed were aware that quality is supposed to be an important consideration when shopping for clothing. When pressed for an answer about what quality meant to them, the children said that the clothes they bought should be long-lasting. They were probably repeating what they’d heard from their parents.

While it’s nice to know that a reverence for quality is still being passed down from generation to generation in America, actions speak louder than words. Widespread American devotion to stores like Old Navy and H&M suggests that our working definition of quality has more to do with achieving the highest quantity to dollar ratio. According to this understanding, the consumer “wins” by being able to acquire a lot with practically no money, leaving her with a lot of money left over, which represents a lot of new opportunities to buy more. Obviously, this kind of quality holds no promise for curing shopaholism and overconsumption, and results in a cycle of demanding more and more for less and less.  This buying philosophy is not good for society, consumers or the apparel industry.

girl_mailThe European meaning of quality conjures an image of the artisan hunched over his bench, painstakingly stitching away. Europeans tend to assess quality by how an object measures up to the ideal (defined in part by traditions of craftsmanship). The European consumer “wins” by buying the most “perfect” object. Having achieved her aim, she takes pride in the object for its own sake, an attitude which reduces the chance that she will want to replace it quickly. Quality à la Europe seems like a concept that can quell consumption.

Although Americans give a lot of lip service (and mostly just lip service) to quality in their apparel, the mere fact that the adolescents did identify quality as a good thing suggests to me that quality is not so foreign to Americans that we cannot learn to appreciate it fully. Like taste, an eye for quality can be developed.

Ideally, industry professionals would educate consumers about quality. They are in a prime position to do so. Wouldn’t it be great if retail brands used their marketing materials to convince customers that improved quality (and increased price) is, in fact, a good thing, because in the long run they will pay less per wear with a longer-lasting item? Or what if industry leaders let consumers know that by paying more for something they’ll never want to throw away, they will not only have something they’ll love, but they will also be contributing to a cleaner planet?

Would such ground-breaking tactics cause companies to lose sales and, therefore, income? Not necessarily. A calculated price increase could offset lower sales volume. Better yet, if companies demonstrate how higher prices fund higher wages, more U.S. jobs and responsible environmental stewardship, that could create a devoted customer base. If the same amount of money currently spent on advertising low prices were spent instead on advertising the advantages of purchasing longer-lasting and higher-quality apparel, perhaps consumers would change their purchasing habits.

Reality check: very, very few brands even try to make these claims. Retailers rarely focus on the quality characteristics mentioned previously, especially features such as reliability and durability. As the monumental success of Wal-Mart demonstrates, cheap makes money! For at least several decades, purchases have increasingly been driven by lower prices. And inexpensive mass production makes money because consumers support it. Well, no wonder. In a marketplace characterized by indifferent quality and buy-one-get-one-free retail gimmicks, who can blame Americans for basing their purchasing decisions on the lowest price? The unfortunate upshot of this is that Americans have been desensitized to quality. (Possibly most of us couldn’t even recognize its hallmarks if we tried). Ironically, the race for low prices has also resulted in companies’ losing profitability and being forced to move overseas, where they can produce more cheaply and thus give consumers the price they demand—for now. It seems inevitable that, unless we completely ignore worker equity, the price of goods must bottom out. When it does, companies will look for a way to differentiate themselves and justify raising their prices. A return to quality is one way they might do that.

I hope consumers will call for industry change before that. As Thomas Friedman pointed out in his bestseller, The World is Flat, every buying decision a consumer makes is a vote indicating their support or lack of support for how companies conduct business. Consumer power was decisively proven in the apparel industry during the great “midi” disaster of the 1970s. After several seasons of selling miniskirts, the fashion industry deemed it time for the “mini” to cycle into obsolescence and attempted to introduce a new, longer style called the “midiskirt.” In a proud statement of rebellion, women refused to give up their short skirts to embrace the new style. Firms in the fashion industry were left with millions of unsold midis, as well as the realization that consumer demand was the true industry driver.

But who else can get consumers excited about quality? The answer is simple: Teachers. Being a professor myself, I strongly believe in the power of curriculum to catalyze societal change. Teachers can impart skills and concepts that will help students identify quality in apparel, and understand the effect of their buying habits on their own lifestyle as well as on the environment and on other human beings. In part, I blame a lack of educational resources for the ongoing surge in overconsumption, and the average person’s general ignorance about how products are made. In recent years, the programs that have traditionally exposed kids to important issues related to clothing purchasing have been wiped out by slashed budgets for public education and the Department of Agriculture.

Home economics programs (now known under various pseudonyms such as Human Environmental Sciences, etc.) and 4-H programs had their heyday in the 1950s, through the 1970s. Started in the 1800s as a way for young women to be self-sufficient (by sewing their own clothes, for instance), home economics evolved in the latter 1900s as a program to shape young men and women into resourceful and knowledgeable consumers. Similarly, one goal of today’s 4-H programs is to teach kids not only how to make clothing, but also how to manage an apparel budget and to determine if apparel is well made. It is within the scope of such programs to include information on how clothing is manufactured, and to emphasize the consumer’s responsibility to seek out companies that pay their employees living wages and use organic fibers or nontoxic dyes.  As home economics and 4-H programs have declined in number and importance, issues such as sustainability have become more problematic and widespread. I don’t think that this is a coincidence.girl_hope

Can apparel and fashion be sustainable? The answer is yes, but only if Americans change their way of thinking.  To do this, apparel industry leaders, home economics teachers and 4-H leaders (to name just a few) can join forces and help convince the next generation of consumers that buying better and fewer clothes will not only benefit them, but also the planet.

Deborah J. C. Brosdahl is Associate Professor at the Department of Apparel, Textiles and Interior Design, College of Human Ecology, Kansas State University - Manhattan, KS

Reprinted courtesy of earthpledge.org. Earth Pledge has also published this book on the topic:

Earth Pledge Launches Eco-Friendly Textile Library

April 15, 2013 CAUSE & EFFECT No Comments
Earth Pledge Launches Eco-Friendly Textile Library

The Earth Pledge FutureFashion Textile Library online is the go-to source for eco-friendly fabrics.  They promote renewable, reusable and nonpolluting materials and processes at every step of the supply chain and work to assist designers and brands in their sourcing.  Since 2004, They’ve connected designers and suppliers in the sustainable design process, and have encouraged investment in innovative technologies and techniques that restore the balance between human and natural systems associated with fashion.

Through their collaboration with textile suppliers, we have compiled sustainable fabrics produced with sustainable fibers and/or using sustainable techniques. Images of these fabrics along with information on their manufacture, composition and ordering can be found in the FutureFashion Textile Library which currently has over 2,000 fabrics from 85 mills worldwide, and continues to grow daily.

To learn more about the library, go to www.earthpledge.org and visit the FutureFashion initiative.

If you have any questions or need additional information please contact Amanda Martinez at (212) 725-6611 ext 248 or at library@earthpledge.org.

Food for Thought

April 14, 2013 Featured 1 Comment
Food for Thought

The Great Food Debate: Romance vs. Reality

By Jennifer Iannolo

There is a certain romance in strolling a farmer’s market on a Saturday morning. Stalls overflow with the colors and textures of the season, from summer’s luscious reds and velvety greens to the autumnal harbingers of orange and yellow. The senses come alive, eagerly anticipating a little taste of cheese, or perhaps a sample of honey.

For hard-core food lovers like me, this is a little piece of heaven. I’m noticing, however, that the farmer’s market seems more packed than usual these days — local is hip again.

Everywhere I turn, I find more people sourcing their foods from local farmers and purveyors, but here is where the romantic notions diverge. While some are opting for flavor and freshness instead of the usual fare on the supermarket shelf, others are doing it in an effort to go green, or to support their local communities. Whatever the reasons, however, it’s clear that there is a movement at hand.

So how did we get here? And, more importantly, where are we going?

Sunflower Crop

Sunflower Crop

Funny thing, movements. In this case, we seem to be giving a nod to the past, where sourcing food locally was less a matter or romance and more a matter of practicality: The farmer’s market was the only option in town. Supermarket chains changed the game, however, and suddenly it was easy to have tomatoes in the dead of winter. While this, in itself, was a marvel of technology and progress, it came with a cost, and in this case the biggest was flavor. As food became a commodity, and mass-production became the focus, flavor took second place to shelf-life. So while tomatoes might now last longer in your refrigerator, they are picked green and gassed to achieve that ruby-red color — and they have zero palate appeal.

In an effort to preserve the all-important pleasure source of flavor, many chefs (bless their hearts) turned to their local farmers as a viable resource. The Union Square Market in New York City became a chef’s shopping paradise, and some chefs went so far as to commission their own gardens planted with exactly the vegetables and herbs they desired. When their guests tasted the difference, they wanted those flavors at home. I don’t blame them: If you’ve ever tasted a real August tomato, you’ll never again eat the supermarket variety in December.

Fast-forward to 2009, and we now have a species known as the locavore: He who eats no food sourced outside of an x-mile radius, in most cases 100 miles. I recently discovered a cafe in England that sources within 30.

In large part, I find this to be a good practice. It creates locally sustainable food systems and makes us less dependent on the flavorless products of agribusiness behemoths. Whenever possible I, too, like to source locally. Having said that, I recognize that such practices are not feasible to the world at large. I happen to be in an area surrounded by farmland in most directions, so it would be very easy for me to push the “eat local” agenda.

But what of the world populations that don’t have such easy access? Or barely any food at all? In such cases romance is a luxury, and eating to live the primary focus.

The more I learn and research, the more questions that arise for me. I read books like Michael Pollan’s In Defense of Food and find myself in agreement with a lot of it. I watch movies like Food, Inc. and find myself disgusted by governmental intervention and subsidization. I also know, however, that the alternative presented by sourcing and eating locally cannot sustain the global food supply.

So where are we headed? I’m not really sure. Are we willing to give up avocados on the East Coast, or mangoes? And are these even the questions to be asking?

What questions are you asking?

Jennifer Iannolo is the co-founder and CEO of the Culinary Media Network, as well as the creator of Food Philosophy, a blog and audio/video podcast celebrating the sensual pleasures of food. Her new cookbook, The Gilded Fork: Entertaining at Home encourages you to invite friends and family in while keeping the stress out. You can find Jennifer on Twitter ranting and raving about food and sensuality — with a heaping tablespoon of sass — as @foodphilosophy.

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Founders' Messages

The Future Isn’t What It Used to Be

April 14, 2013

How beauteous mankind is!
O brave new world
that has such people in ‘t!
- Shakespeare’s The Tempest
In the final scene of the film Quest for Fire, after learning how to harness the power of the flame, the first futurist gazes toward the silvery glow of the moon, and then afar, to the stars in the heavens, as [...]

Never Underestimate the Power of Tomorrow

April 14, 2013

Bill Gates said, “People always overestimate what they can do in one year and underestimate what they can do in 10.” While I half expect a letter from some poor Xerox PARC guy challenging the provenance of that statement, the truth of its content is undeniable. In the immediate rush of the present we can [...]


Earth Pledge Launches Eco-Friendly Textile Library

April 15, 2013

Earth Pledge Launches Eco-Friendly Textile Library

The Earth Pledge FutureFashion Textile Library online is the go-to source for eco-friendly fabrics.  They promote renewable, reusable and nonpolluting materials and processes at every step of the supply chain and work to assist designers and brands in their sourcing.  Since 2004, They’ve connected designers and suppliers in the sustainable design process, and have encouraged [...]